Job Description
Job Title: Café Assistant/Barista
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Food & Beverage Manager
Shifts: Full-time, part-time, evenings and weekends
The Opportunity
If you love giving great customer service and want to work as part of a dynamic team where no two days are the same, then this is the opportunity for you. You will be the face of The Bakehouse Café at Ashridge House where you will craft quality coffees and drinks, serve food and engage with our guests who expect the highest standard of delivery.
We want to bring a passionate individual with a drive to learn into our team, to support them in the next steps of their career. This opportunity will allow you to grow your skillset, find your strengths and your areas for development which we can work with you on!
Responsibilities Include
- Greeting and engaging with guests in a warm and friendly manner
- Making quality coffees and drinks to a high standard
- Serving food and drinks to guests
- Be knowledgeable regarding food and drink menus
- Building a positive relationship with guests
- Taking payments from guests and suggesting additional products
- Set The Bakehouse up in the mornings ready for guests to arrive
- Clear The Bakehouse after service
Candidate Profile
- Strong sense of customer service
- Highly enthusiastic and motivated
- Has strong communication skills and teamwork abilities
- Enjoys working in a fast-paced environment
- Goes above and beyond to deliver a high-quality guest experience
- Previous experience working as a barista is desirable
- Strong personal presentation
Employee Benefits/Perks
- 25 days paid holiday each year plus bank holidays
- Continuous career development
- Staff meals whilst on duty
- Free access to onsite gym and pool
- Access to the company pension scheme and healthcare schemes
- Free on-site parking
About Ashridge
Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.
When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.
Job Types: Full-time, Part-time
Salary: From £10.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends only
Experience:
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
- Barista: 1 year (required)
Work Location: In person