
IT Operations Engineer - UK
Id Job: 316a314
Id Job: 316a314
Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus to reduce the cost of remittances and increase safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants' impact on prosperity, at home and abroad.
Our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries in 2022. We operate over 5,000 money transfer corridors worldwide and employ over 1,600 people globally. Zepz is a remote-first employer, with team members located across six continents.
Our vision is to create a world that celebrates migrants' impact on prosperity, at home and abroad. Our purpose is to unlock the prosperity of cross-border communities through finance and technology.
Zepz.io
The Zepz Corporate IT team sits at the heart of the organization and is critical to ensure continuous evolution of our infrastructure enabling the Technology team to facilitate the design and execution of product features and capabilities – both to better serve our customers and to stay on the forefront of innovation.
We are a part of the Technology Team at Zepz which is (currently) a 200-strong organisation, which includes software engineering, information security, corporate IT and our cloud platform infrastructure.
The role reports directly to the Global Operations Manager and is based at our London HQ office. Given the company's significant growth over the last year, this position aims to support and execute improvements to the internal IT infrastructure and to assist the Global Operations Manager in managing and improving operational IT functions for the global organisation.
The role will form a critical part of the Global IT Operations Team – it will cover a number of responsibilities (key skills outlined below) and will require someone with proven experience in supporting and running projects designed to add functionality and stability to a global IT infrastructure, in line with business requirements. We are in the process of automating basic processes, and this role will be heavily involved in this process, allowing the team members to focus on value-added activities.
As a member of Zepz IT team you will aim high, embrace challenges, and always do what's right; acting with integrity and building trust as you contribute to the company's technical direction and long-term decision-making.
Reporting to the Global Operations Manager, you will:
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If you're not in one of those regions, don't worry - the Talent team can let you know what is available for you specifically:
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire.
Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.
In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization. While Zepz supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
At Zepz we record interviews using Metaview (https://metaview.ai). It helps us become better interviewers by recording and transcribing our interviews, and ensures we interview candidates in a fair & consistent manner. It is not required. Please let us know if you'd like to opt out of the use of Metaview - this will not affect the outcome of your interview.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.