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Sales Assistant

Job Description

We have a fantastic opportunity for Sales Assistant to join our Tonbridge Store.

V & M is a multi-channel business hub in the growing vape industry. We want to shape and professionalise the industry in the UK whilst extending and establishing our own retail and e-commerce outlets. We have 10 stores in the UK and in a time where retail is struggling, we continue to grow!

This is exciting opportunity to join our super ambitious and expert team. We are passionate about vaping and our aim is to support and educate smokers, converting each one in into a vaper to help improve their lives and help them save money! Our aim is to be the No 1 Vape retailer in the UK and we are looking for the very best talent in the industry.

As part of our store team, you’ll support customers and help them to provide a solution to aid them to stop smoking and do everything you can to make their journey the best it can be. You will be quick to get to the heart of every customer's needs whether it’s making sure their favourite juice is in stock, to giving advice to someone that knows nothing about vaping, be able to find solutions that fit their requirements brilliantly, you are the sort of person who will go above and beyond to deliver outstanding customer service, if you’re a quick learner and a team player, we’d love to hear from you!

Requirements

• Bubbly and outgoing
• Be passionate about vaping - Essential
• Customer focused, interact with and advise customers in a professional and confident manner
• Ability to engage and inspire customers through questioning and listening skills
• Flexibility to work store trading hours including weekends
• Confident in handling payments
• Able to contribute towards store sales and KPI targets, as well as individual performance targets.
• Work well in a team but able to use own initiatives when and where required for the smooth running of the shop floor.

Why V & M?

It’s an exciting and fantastic time to join us, with new stores opening across the country. You will be rewarded for your achievements, with a package including:

• Colleague discount – up to 50% off of all products
• Very generous Bonus Scheme – we value and reward success, passion and excellence.
• We value and respect each other – it is all about team work!

As we are a fast-growing business there are great career progression opportunities across our business for talented and ambitious colleagues who wish to pursue a long-term career with V & M.

Please Note: We are currently recruiting for our Tonbridge store, please only apply if you are within reasonable travelling distance/willing and able to work at this location.

If you meet the criteria and can demonstrate the above requirements, send us an email with a cover letter, your CV and a motivational summary explaining why you are the next V & M superstar!

We regret that due to the high volume of responses (yes, we are that popular!), we can only contact the initial successful applicants.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week

Salary: £8.50-£11.00 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Flexitime
• Store discount

Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• TONBRIDGE: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (preferred)
• Vape: 1 year (preferred)

Work Location: One location

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