- Mobile Contracts Supervisor
-
Immediate start
Overall summary of the role:
Your role as Mobile Contract Cleaning Manageris vital as you are to ensure the day-to-day functions of Serna FM activities run smooth and satisfactory. Responsible for ensuring effective methods are put into place for each of our sites and that it runs to its maximum productivity. To provide support to all sites in order to achieve the highest levels of cleanliness and hygiene of the day-to-day operation of all sites to ensure achievement of KPIs for customer service and contract delivery with management of supervisors and cleaning operatives. Responsiveness, flexible to deliver hands-on support and able to meet short-notice demands are important. Main roles and responsibilities will include the below but not limited to
- Assure that all operations are conducted in line with company regulations
- Ensure customised specifications for each site are carried out and followed through
- To ensure compliance with company policies and procedures
- Carry out risk assessments and follow up all relevant Health a Safety requirements
- Report any incidents or accidents according to the company procedure
- Quality control - monitor use of chemical products, consumables, uniforms and PPE
- Asset control
- Report maintenance issues
- Ensure appropriate level of staff/operative retention through effective leadership and motivation.
- Assist with employee enrolment procedure in accordance with Serna FM procedures
Key areas of work
- Provide operational support ensuring that all requirements of the company are met.
- Ensure management is kept fully informed of any issues that evolve as necessary.
- Enhance excellent operational procedure, systems and business processes
- Management reporting
- Looking for opportunities to expand
- Oversee that all requirements of a contract for all sites are met.
- To ensure that the operational team is recruited, trained and retained thus ensuring the highest level of good-will and motivation towards the company and customers is attained.
- Aim to strengthen client relationships and ensure the successful continuance of site contract operations