The Courtyard F&B Assistant
The Courtyard Restaurant is a casual daytime restaurant with an extensive terrace for al-fresco dining. It offers our guests a range of experiences from a quick bite to a celebration lunch; coffee and cake to an opulent afternoon tea. The atmosphere is vibrant, with a buzz that matches the high volume and high paced environment. In the evening, the pace slows a little to provide high quality bistro dining, full of charm and intrigue to suit the surroundings.
We are looking for a someone who loves great service and enjoys engaging with people from all walks of life. You will be used to working in a fast paced environment that looks after large numbers of customers on a regular basis. This role is varied and flexible, offering a range of shifts to compliment and appropriate work life balance. You will be naturally calm under pressure and be able to strike up a conversation and be comfortable with upselling. We want our customers to have the very best time while dining with us and so guest care needs to be equally as high in your skillset. You will thrive on being high energy, service orientated and naturally engaging even on the busiest of days and relish in the challenge of delivering a luxury dining experience.
If you are resilient, enthusiastic and dedicated, with a flair for being unique and you feel aligned with our core values of being creative in approach, loyal with our relationships and memorable in our delivery then this is role for you.
Luxury | History | Cornwall
When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. It has now been transformed into a luxury boutique hotel with an immersive visitor attraction and an authentic heritage museum which give visitors an experience of life in the former jail. Combined, these give our guests a unique haven of style, luxury and experience, set within breath-taking historic surroundings.
The Bodmin Jail is firmly established within the luxury leisure market, offering a 70-bedroom boutique hotel, a visitor attraction and a heritage museum, all in one location. Located in the heart of Cornwall, our one-of-a-kind property provides the setting for new stories, cherished memories and unlimited possibilities. We delight our guests with our sophisticated yet cosy Champagne Bar, our signature destination restaurant, and our more relaxed Courtyard restaurant for both daytime and night-time dining - inside and al fresco, when the weather permits - plenty of unique spaces to soak up all the heritage and intrigue of this amazing place.
Our backbone of attitudes and behaviours that create excellence are:
- A high level of integrity and care
- Passionate about attention to detail
- ‘Eyes in the back of your head’ – energetic and observant
- Resilient
- To be always kind and considerate to your team members and guests
- Confidence to speak out when needed
- To be robust in your approach to feedback and change
- Bring your whole self to work and be proud of who you are
- Remain calm under pressure [particularly important in this role!]
- Be collaborative and encourage empowerment and enablement
- Professional, ethical and honest always
There is no express need for experience to apply for this role, it is more about your attitude and approach than your experience. That said having a hospitality background is likely to be beneficial. This role does involve regular evening and weekend working.
In return we offer:
- A strong local hourly rate
- On site benefits with Company rewards and discounts
- Many career and learning opportunities
‘Working at The Bodmin Jail Hotel really is Time Well Spent…’
By applying for this position, you are consenting for The Bodmin Jail Hotel Ltd to receive and process your personal data for the purposes of the job application only.