Job Description
OIDI Language Testing Academic Coordinator
Location: Hybrid/Greenwich, London
Working hours: 40 hours per week with some weekend and evening work from time to time
Contract Type: Permanent
Start Date: ASAP
Salary: £25,000 to £27,000
Who we are: Oxford International
Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning.
We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers.
Our educational portfolio is diverse and is centred around providing opportunity for international students to build academic qualifications, skills, and intercultural experiences. We deliver our products digitally, in face-to-face locations across the world, or even in hybrid mode. Our portfolio ranges from simple tests of English Language capability, through to shorter industry specific courses, right through to year-long International Foundation Courses preparing students for progression to full a degree course at prestigious universities across the English speaking world.
We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. As such, care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge, experience and expertise you bring.
Job purpose
Language Testing has become a cornerstone department for the Oxford International Digital Institute, and with continued growth our operational and academic capacity needs to increase. This role will oversee the daily tasks required to ensure high-quality delivery to both students and partners, while forming part of the development group to continue our drive to improve both test engagement and usage.
Main duties and responsibilities
Academic Administration
- Manage the academic support inbox and respond to emails as required.
- Help coordinate a team of examiners on a daily basis keeping them updated with changes to their schedule and rescheduling exams with them.
- Check and approve all results and examiner comments on a daily basis for academic accuracy and consistency.
- Complete ID checks on all exams to verify candidate authenticity.
- Investigate and resolve all suspected cases of attempted cheating in the exam.
- Manage and process academic appeals.
Academic recruitment
- Shortlisting & interviewing examiners:
- Respond promptly and professionally to applicants, maintaining regular contact in order to create a positive candidate experience that strengthens the employer brand and supports conversion of applicant to employee
- Screen and shortlist applicants where applicable
- Arrange interviews
- Conduct interviews
- Admin work related to onboarding
Other
- Occasional examining and/or teaching of the Preparation Course
- Participate in examiner inductions, training, and weekly meetings.
- Contribute to the academic running of the ELLT including responding to all academic issues from examiners, content creation, and upholding the academic integrity of the exam.
- Operate as a flexible team member and provide a high level of customer service to students and staff connected with OIDI.
- To contribute to the overall ethos, work and aims of OIDI.
- Carry out any other duties that may reasonably be required by the manager.
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.
Person specification
Statutory requirements
- Eligibility to live and work in the UK
- Undergo an Enhanced DBS disclosure check or overseas equivalent
- Willingly take part in all relevant training as required, such as fire marshal, 1st aid, prevent, and safeguarding courses
Qualifications
- Educated to degree level
- A certified TEFL qualification (CELTA / TESOL or above)
- Qualified EFL examiner (IELTS / Cambridge suite / Trinity College OR Equivalent)
- Good numeracy and literacy skills
- Competence in Microsoft Office and other IT applications
Experience and knowledge
- Assessment experience working with Cambridge, IELTS or similar Familiar with online platforms used for teaching and/or testing
- Relevant EFL teaching experience
- Experience with video conferencing programmes such as Zoom
- Experience with educational platforms
- HR/Recruitment Experience
- EAP/EFL Content Writing Experience
Skills and abilities
- Excellent oral and written communication skills in English
- Able to build rapport and credibility quickly
- Strong IT skills with a sound knowledge of Microsoft Office, especially excel
- Excellent organisational skills with the ability to organise and prioritise a varied workload
- Proven ability to work to deadlines and work under pressure
- An excellent eye for detail and the ability to work accurately and efficiently
- Understanding of learning management systems such as Moodle
- Experience of Microsoft Teams
Personal qualities
- Adopts a highly professional and mature approach to work, recognising the need to maintain confidentiality with sensitive data
- A ‘can-do’ attitude
- Desire to work collaboratively and contribute to team success
- Innovative and solution-focused
- Adopts a collaborative approach to working
- Acts with integrity at all times
How to apply
Applications should be made by sending a full and up to date CV with a 1-page supporting statement by 24th February
For more information on Oxford International
Please visit our corporate site: https://www.oxfordinternationaleducationgroup.com/
Or, you can also visit our divisional websites: https://oidigitalinstitute.com/ & https://www.oxfordinternational.com/
Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service, as this job involves working with children. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974.
Oxford International is an equal-opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Job Types: Full-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Schedule:
- Flexitime
- Weekend availability
Work Location: Hybrid remote in London
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