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Royal Mail Group

Traffic Office Administrator

Id Job: 316a314

🏒 On-site
πŸ’Ό Royal Mail Group
πŸ“ Chelmsford, England
πŸ•’ 1 day ago
πŸ’°

Job Description

Reserve Traffic Office Administrator

Job reference: 292497
Location: Chelmsford VOC, Winsford Way, Springfield, Chelmsford, CM2 5AA
Job Type: Fixed Term 6 months
Hours: 40 hours, Monday-Sunday. Various shifts to cover Earlies, Days, Lates and Nights.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at Chelmsford VOC as it plays a part in supporting a safe, efficient and cost-effective fleet. Standards and methodology must be followed while you:

  • Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty.
  • Ensure that CDU/FTA, the system we use to record our HGV drivers hours, is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
  • Issue vehicle keys and log books in line with Royal Mail standards.
  • Ensure digital tacho cards are down loaded in line with Royal Mail policy.
  • Ensure digital tacho cards are down loaded in line with Royal Mail policy.
  • Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
  • Ensure planned maintenance is carried out of vehicles and that the maintenance board and vehicle files are kept up to date.

In addition, the role will be required to cover additional admin duties as and when required.

As a Reserve Traffic Office Administrator you will need to be flexible as shifts are across a 24 hour period, this will be discussed further at the interview.


A bit about you

  • Organised, independent and able to adapt.
  • Computer literate with knowledge of Microsoft Excel and Word.
  • Able to input data to set deadlines whilst maintaining confidentiality at all time.
  • Previous experience in an administrator’s role is preferred.
  • You need to hold a full UK driving licence with less than 6 penalty points for driving up to 3.5t vehicle (van) to perform ad-hoc collections & taking drivers to vehicle workshops to collect HGV vehicles.

What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits. For bringing your best and serving our customers with pride, you can expect to receive:

  • Salary £24,190 (pro-rata)
  • 22.5 days holiday, rising with length of service (pro-rata)
  • Contributory pension scheme
  • Lots of opportunity to develop a career
  • Full uniform provided if you’re on a contract of longer than three months
  • Full training provided
  • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

Time to apply

Ready to become a Reserve Traffic Office Administrator? Hit the apply button now. If your application is successful, we’ll invite you to an interview. We plan to hold them week commencing 6th March, so make sure you’re available before applying.


We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants.

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