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Phoebus Software Ltd

Service Desk Analyst

Id Job: 316a314

🏢 On-site
💼 Phoebus Software Ltd
📍 Solihull, England
🕒 2 days ago
💰 25000 GBP ANNUAL

Job Description

About the role:

Working at PSL, you will be part of a team who respect each other’s skills whilst striving to achieve excellence. You will be in a fast-paced environment based within the Service Operations Team.

About You:

As a Service Desk Analyst, you will be providing technical support to our clients and work within the Operations team to support our clients. You will also work with other teams across the company in supporting and delivering our Service Delivery Life Cycle to our clients.

Working within a structured environment, you will assist in the support and release of business software in line with the company’s strategy of providing a high quality and continuously improving service to our existing clients. In this role you will be required to analyse/investigate issues, fulfil requests raised by clients within agreed standards. You will also provide general assistance within all departments working within a SLA framework.

At Phoebus Software Limited (PSL) our people are the reason we can deliver marketing leading software to our clients. At Phoebus Software our company purpose is ‘To care about People, Products, Clients and having fun’.

Responsibilities:

Knowledge skills & experience

** Please only apply if you are legally authorised to work in the UK and do not require sponsorship for an employment visa now or in the future.

********** This role is mostly office based in Solihull************

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Experience:

Licence/Certification:

Work Location: Hybrid remote in Solihull, B91 3DL

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