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Holiday Sales - Guest Experience Advisor - HS1

Job Description

Guest Experience Advisor
Reception

Newquay TR8 4HS

Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor, where guest experience comes first and creating amazing memories is second nature.

No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you with all the tools you need to succeed.
The Role ....... Part time 20 Hours per week

• Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments
• Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date
• Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner
• Provide excellent customer service and care
• Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

• 25% discount on holidays for friends, family & you
• Stand-by breaks available at a discounted rate
• 30% off food & drink
• Clear career pathways, with development & progression
• In house incentives & competitions

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