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Milk + Blush

Customer Service Advisor

Id Job: 316a304

🏢 On-site
💼 Milk + Blush
📍 Cardiff, Wales
🕒 Today
💰 9.35 – 10.42 GBP HOURLY

Job Description

About you:

Are you passionate about delivering an exceptional customer experience? Do you have experience in delivering great customer service via email, messenger, phone and social media platforms? If so, we’d love to hear from you.

The role:

As a Customer Service Advisor, you will be responsible for the delivery of an outstanding customer service experience. You will endeavour to ensure that the needs of our customers are met in the first instance and you will represent the voice of the customer by providing insights and feedback to the wider team.

We're a small team so you will need to be happy to roll up your sleeves and offer assistance at each point of the customer journey, whether that be via email, social media or live chat. You will also identify pain points and look for opportunities to deliver solutions that will improve the customer journey.

Role Summary

Requirements

At our office:

If this feels like the opportunity for you, then be sure to email over a cover letter with your C.V. At the top of your cover letter write the word 'observant' in capital letters.

Pay groupings:
23 and over: £10.42 DOE
18-23: £9.35 DOE

Job Types: Full-time, Permanent
Part-time hours: 32 per week

Salary: £9.35-£10.42 per hour

Benefits:

Schedule:

Supplemental pay types:

Application question(s):

Experience:

Work Location: One location

Expected start date: 01/03/2023

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