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Office Administrator (Job Offer Pending)

An Office Administrator / Sales Administrator position has arisen within a lubricants and industrial additive distributor based in Stourbridge, West Midlands.

Do you have excellent Office Administration skills? Are you driven by providing excellent customer service? Do you have proficient pc skills and consider yourself to be a competent Microsoft Excel user?

An exciting opportunity has arisen for an Office Administrator / Sales Administrator to work within a busy sales office in Stourbridge.

Our ideal candidate will have excellent communication skills and attention to detail. Some internal office / administration experience would be ideal, however applicants without experience that demonstrate good Maths, English and IT skills, and the ability to use their initiative and work unsupervised within an office environment, will also be considered.

Office based – Commutable from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove

Circa £25k – £28K + bonus + generous holiday entitlement (including Christmas shutdown) + pension

The Candidate

This role would suit a Customer Service professional / Sales Administrator seeking a successful, forward-thinking company to develop their skillset further.

• Excellent verbal and written communication skills are key for this role.
• Previous telephone sales or internal account management or customer services is desirable – this role will involve outbound calling.
• Preferably degree educated or equivalent
• A Mathematical and inquisitive mind coupled with a good knowledge of Microsoft Excel is essential.
• Attention to detail is a must!
• Friendly, confident and outgoing.
• Previous experience of working with a CRM system is advantageous.

The Role

• Handle customer queries efficiently and effectively – offering a professional service at all levels via telephone and email.
• Ensure sample products are sent to customers upon request. Follow up samples received with customers for feedback.
• Process and create purchase orders and sales invoices.Advise customers of expected delivery dates and update them with any delays.
• Work with 3rd party freight providers to obtain quotes and arrange transport of goods, ensuring all necessary customs paperwork is filed with them.
• Regularly update price files and take ownership of pricing and purchasing activity, using Microsoft Excel.
• Successfully manage stock levels through analysis and the monitoring of customer buying patterns.
• Ensure the CRM system is updated as required.
• Complete regular stock reconciliation.

The way forward:

To apply for the Office Administrator / Sales Administrator job, please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for further details.

JOB REF 3940KB – Office Administrator / Sales Administrator

Glen Callum Associates are a leading automotive, engineering and industrial recruitment consultancy, we recruit for sales, marketing and operations roles across the industry