Permanent
Full Time (34.5 hours, Monday-Sunday)
£33,500 - £37,500 FTE (salary offers will be based on what we know about your existing experience, skills, and knowledge)
Location: Home based
Are you a registered nurse with experience in oncology, working and supporting people affected by cancer?
Can you demonstrate the knowledge, skills, and motivation to become part of our team?
We are recruiting home based nurses to join our team on the Macmillan Support Line and would love to hear from you!
About the Role
As a Cancer Information Nurse Specialist on the Macmillan Support Line you will provide confidential information and support to people affected by cancer. You will empower people every day to understand their cancer diagnosis, treatments, side effects, and the impact of their cancer experience.
Working on a helpline and across omni channels (including email, webchat, and online platforms) to support people is a fundamental part of this role. We understand that you may not have all the skills for this role, but we provide a robust induction and invest in your training to equip you with all the skills you will need to support people affected by cancer with heart, with strength, and with ambition. You will gain valuable experience from working in a growing and exciting area of clinical expertise.
About You
To carry out this role you will need to be a Registered Nurse (Adult) with significant oncology experience at band 5 or above. You will have excellent communication skills and an in-depth understanding of the needs of people living with and affected by cancer.
As this is a home-based role, you will need:
- Experience using the Microsoft Office suite of applications, including Microsoft Teams
- A reliable broadband connection with upload and download speeds of at least 3mbps
- To comply with strict data protection rules you must have a private, confidential space to work from.
We will provide all IT equipment needed for the role.
There may be occasions where you will have the option to travel to one of our offices (London, Glasgow, or Shipley – West Yorkshire) for events, training, or meetings.
About Us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.
We commit to actively developing you and offer benefits including a 34.5-hour week , private medical insurance, life assurance, pension, generous annual leave, and interest free loans for season ticket, gym membership and a vast range of discounts via our benefit platform which helps make our employees’ money go further.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, including any adjustments to our recruitment processes, please contact the Talent Acquisition Team ([email protected])
Working Hours
The service operates 365 days per year and hours will be worked flexibly between 08:00-20:15, Monday to Sunday. Increased rates will apply to weekends and bank holidays. Where a bank holiday is worked, a day would not be deducted from the standard 8 days entitlement, allowing you to take this day off at another time. Time off in lieu will also apply to hours worked on Christmas Day and Easter Sunday.
Recruitment Process
The application deadline is February 15th, 2023 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.
An informal discussion before interview is recommended, and these will be arranged after shortlisting.
Successful candidates will then be invited to a virtual interview via MS Teams w/c 20th February 2023.
The expected start date for this role is May 2023.
If you have any queries before applying, please contact Kay Donnelly ([email protected]) who will be happy to help you.
In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
Any offers on this role are made subject to a criminal records disclosure check or equivalent.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.