Job Description
Operations Manager
Margate
Permanent
£30,000 - £40,000 Per annum
Hours 30-40 hours per week. Varied start-finish times
Benefits – Pension scheme, F&B discount, Employee referral program, Perks at work discounts, Pet-friendly, wellness programs
Do you have experience managing a hotel, or group of hotels?
Do you have a sound understanding of processes and operational efficiency?
Our client is looking for an experienced Operations Manager to be the main leader at their Margate branch, providing leadership to all managers and staff and making sure the location functions optimally while achieving all financial, revenue and experience goals
Duties and Responsibilities:
- Supervise the functioning of all product areas of the location (Front of the House, Back of the House, F&B, Kitchen, CoWork, Experience) optimising all opportunities
- Ensure the location is properly stocked with all the necessary supplies and equipment.
- Manage the location’s P&L and reporting ensuring that all revenue, costs and data is consistent across all channels
- Ensure proper accounting recording and compliance with local accounting legalities
- Act as direct manager for all the location Managers
- Lead and support the recruitment and selection process for open positions at the location
- Create and manage the staffing plan for the location
- Be the location’s main POC for training needs assessment and delivery of training
- Revise and manage the location’s payroll, benefits and incentive plans. Supervise the implementation of environmental health and safety plan at the location
- Establish and manage the sales strategy for the location
- Create and manage the location’s marketing plan following brand guidelines
Personal Specification:
- Experience as Operation Manager within a hotel setting of at last 5 years
- Prior experience in managing portfolios with multiple F&B spaces, strong customer service knowledge
- Sound financial management skills
- Excellent communication skills, strong people management and negotiation skills
- Solid abilities for reporting and analysing information for decision making
- Sound understanding of processes and operational efficiency
About the company
Our client runs a large hospitality service establishment that has an inclusive outlook. Customer service is paramount to the company ideology and a watchword in all they do.
If you would like to join this forward-thinking organisation, please apply online today
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Job Type: Full-time
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Private medical insurance
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Reference ID: OPSMANSE