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Tenpin - Dundee

General Manager

Id Job: 316a304

🏢 On-site
💼 Tenpin - Dundee
📍 Dundee, Scotland
🕒 Today
💰

Job Description

Calling all Players - We are coming to YOU!


We are opening a brand new, state of the art family entertainment centre at Kingsway Retail Park, later this year.

Are you looking for a new opportunity within a fast-paced leisure business? Do you have what it takes to lead a team to deliver the ultimate customer service experience? If so, we might just have the role for you!

The ideal General Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.

GAME ON:

Whilst working at Tenpin you will manage the day-to-day operation of our centre including the development and growth of our people, sales and profits. You will:

  • Develop a culture to ensure we deliver consistent excellence in customer service
  • Develop the business through proactive local sales promotions and the effective delivery of centrally developed products and promotions.
  • Produce, in liaison with the Regional Manager, an annual business plan for the business identifying key areas for growth and financial improvement
  • Ensure rigorous systems of financial control and management are in place and that all key financial targets are met to ensure maximum ROI
  • Create a professional working environment through which all team members are adequately trained, regularly appraised and managed in a fair and consistent manner
  • Be fully involved in the delivery of the corporate strategy and ensuring effective feedback to the Executive Team as appropriate.
  • Provide a safe and secure environment for both staff and customers
  • Provide support to the team on the centre floor when required
  • To lead from the front and support the team on departments when necessary.
  • To ensure the unit is self-sufficient with regards to sickness, holiday, vacancies and any other required cover
  • To ensure the rota is adhered to by all Management.

Leave no pin standing... BENEFITS!

  • Industry leading bonus scheme
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats – Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
  • Wagestream – constant access to your earnings
  • Free Bowling for family & friends
  • Free Food
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 4 x annual salary
  • A day off for your birthday
  • Long Service Awards

Are you Player 1?

  • Have a minimum of 2 years’ experience within a hands-on general manager role, ideally within leisure or hospitality
  • Have experience in leading and developing large teams
  • Experience in optimising revenue and overall business performance
  • Full of determination, enthusiasm, and patience
  • Fully flexible and highly adaptable to change

How we roll:

TENPIN IS NOT JUST ABOUT BOWLING...

We are unforgettable entertainment. From one of the world’s first ever Hyperbowling experiences, Sector 7 laser arena, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our bar and food menu.

Ready to bowl us over...

INDMANAGE

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