Team Mortgages, Operations
Location Holborn Office
County Central London
Ref # 18605
Closing Date 03-Mar-2023
Do you have previous experience within Mortgage Underwriting? Would you like to work for an award winning Mortgage team - “Mortgage Provider of the Year” (The Mortgage Awards 2022)? Would you like to work for truly customer centric organisation? If yes, then we may have the role for you!
As a Mortgage Underwriter on the team here at Metro Bank, your role will ensure appropriate mortgage lending decisions are made for our customers, and in good time. You will also provide really important support for colleagues who will approach you with mortgage enquiries and application queries.
Most of our roles offer the opportunity for hybrid working. Ask your recruiter for more details on this role.
So what will you be doing?
Supporting and guiding colleagues on all matters relating to underwriting and mortgage completions- Making mortgage lending decisions in line with your delegated lending authority and Metro Bank’s lending policy
- Managing high volumes of new applications and enquiries and completing them within our service level agreements (SLAs)
- You will also contribute to the development of the bank’s mortgage proposition with customer and intermediaries
- Working closely with other Mortgage Underwriters and the wider Mortgages and Private Banking teams, playing a really important role in the mortgage determination process
You need to be this kind of person…
Passionate about providing unparalleled levels of service and convenience for customers- Able to work and learn quickly in a fast paced, fun and dynamic environment
- Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
- Care about doing a great job and exceeding expectations with the quality of what you do
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
On this occasion, we are looking for Retail Mortgage Underwriting experience, and this must include holding an approval authority/mandate in Residential First Charge lending- You will also bring excellent knowledge of mortgage regulation and legal requirements surrounding mortgage underwriting
- Experience in Buy-to-Let that would be good but is not essential
- To be successful in this role, you will have good experience of mortgage assessment techniques and tools
- Naturally you will have a good understanding of the current mortgage industry trends, competitors and products (including portfolio buy-to-let, limited company buy-to-let, near/subprime, shared ownership and government lending schemes)
- If you have a CeMAP qualification, or equivalent, that would be advantageous, however this is not an essential requirement
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!