Job Description
What makes Coombe Abbey Hotel a great place to work?
Coombe Abbey Hotel is a stunning historic four-star hotel situated in 500 acres of beautiful parkland. We are part of No Ordinary Hospitality Management that have several sites across the UK including the St Mary’s Guild hall which is a heritage site located in Coventry city’s historic Cathedral Quarter. We boast 120 bedrooms, with our Garden Room Restaurant & Bar serving high quality food. We have eleven private dining rooms that can hold meetings, events and weddings along with holding public events such as our Medieval Banquets in the Abbeygate. Our impressive Marquee holds a capacity of 500 people and all whilst delivering great value and personable service with incredible views and individual character and style. You are integral to the business when it comes to delivering amazing customer service for our guests and support for the office. Your primary objective is to help your team create a fantastic and memorable experience for all our guests leaving them to want to come back again.
We are looking for an enthusiastic individual for the Sales Administrator that will share the true passion of the ethos of No Ordinary Hospitality Management to help us deliver the best customer service. Experience in a similar role is desired but not essential
OUR REQUIRMENTS:
- Must be able to work well individually and in a team
- Most of all, you’ll have a friendly, positive and proactive manner
- Always give great service
- Have a great eye for detail
- Have a passion for hospitality (if you know, you know!)
- Be a champion of brand standards
- The ability to work quick and calmly under pressure
- Must be able to work well individually and in a team
- You’ll be a team player with bags of enthusiasm and a big smile
- You’ll take pride in in being part of No Ordinary Hospitality
- You’ll feel comfortable in a fast-paced, busy environment
- Excellent planning and co-ordination.
- Able to communicate on all levels to exceed expectations of customers and interact effectively with other departments.
- Sales driven and able to work to tight deadlines.
- Ability to identify opportunities to up sell where appropriate.
- Fully IT conversant.
- Educated to a high level with strong numerical and analytical ability.
- Self-motivated with a passion for outstanding quality and service delivery
Schedule:
· Part time hours
· Monday - Friday
What’s in it for you:
Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:
· Staff discounts for overnight stays & private dining
· Birthday & Christmas gifts
· Awards & recognition
· Christmas day and boxing day off
· Free parking on site
· Go Ape Discounts
· Discounts at our retail outlets
· EAP Hospitality action
Why not check us out on social media? Search @coombeabbeyhotel on Facebook, Instagram or LinkedIn and find out what it's like to work with us and what amazing services we offer.
Job Type: Part-time
Salary: £10.50 per hour
Schedule:
Work Location: One location
Reference ID: Sales Administrator